TERMS & CONDITIONS

About us and the website

NovelVista Learning Solutions provides classroom and online training for ITIL, Lean Six Sigma, & PRINCE2 and for many other certifications. Our courses are designed to help IT professionals earn expertise and knowledge in their industry.

External Links

Our website may have links to other sites which includes third-party websites or resources. We are not responsible for the privacy policies and information practices of direct/indirect third party websites. Please read the privacy policies of third party websites as every website has its own terms of usage and privacy policies.

Information Collected As Per GDPR

Under GDPR, “personal data” means any following information (of staff/candidate/trainer invigilator) is considered as confidential. Only relevant data will be collected by NovelVista & it cannot be edited or shared or deleted or copied to another device. Personal data may contain:

Name, address and unique identifying numbers (e.g. passport number)
Demographics such as age, gender, income or sexual preference;
Behavioral data such web searches, purchase history and more;
Biometrics

As per GDPR procedure, candidates can decide how and when their data will be used, and the GDPR gives them an enhanced set of fundamental rights. These include:

The right to access and modify their personal data.
The right to deletion of personal data when it’s no longer necessary for their original purpose, including a ‘right to be forgotten’ for data that is outdated.
The right to lodge a complaint.
The right of portability to another service provider, which means that controllers may need to provide some or all personal data they have on a subject when requested, in a portable format.
You have all the control over the privacy of your information.
Your information will be kept confidential with us, never be sold, exchanged or disclosed to any third party for any marketing purposes
We may use your information to contact you via email or phone, typically to get feedback, to inform you about our new products or provide support on your issues, if you do not want us to contact you via email, you can unsubscribe at any time by informing us.
We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect rights, and safety.

Course Content

Course content of all the training programs are provided for learning and guidance purpose only. The course contents are reviewed regularly and authorized to change. NovelVista reserves the right to modify/change training contents without prior notice.

NovelVista Learning Solution holds the copyright of all the content on website unless otherwise indicated. The written permission must be obtained for any use of the content or material other than for purposes permitted by law. However, you can electronically copy or take print of the website pages if it is being used for personal use only and not commercially.

You cannot use our logo or digital image from our website, if we find any copyright issue from anyone, it may lead to legal actions over the intellectual property violation.

You cannot distribute, copy, or indulge in the act of plagiarism with our website content.

Changes to Terms And Conditions

The terms and conditions might change time to time and we reserve the right to change/modify at any time without prior notice.

Have a Complaint?

If you have any complaint, Please write us at training@novelvista.com. Your complaint will be resolved in 90 days