I am Product Enthusiast!! Loves to solve customer problem by applying Design thinking principles!!Expertise are Product Management, Defining roadmaps, Understanding customers by taking feedbacks & defining goals & KPI's. Having 13+ years of experience in software industry and have worked in teams .My team consists of developers and designers which allows me to work very closely with multiple key partners. I have one on one conversations with our agents so to have a better grasp on their needs. In this role, I have learnt not just to build and test a feature, but to empathize with the end-user, the mediator and the implementor. I have worked on developing both internal products and agency centric products. Major Achievements:- My current product got ‘The Product of the Year’ in 2019. I won the ‘Learning Champion Award’ and my team received the ‘Most Learning focused team of Allstate’ award. Me and my team was a recipient of ‘Thanks A Zillion Reward’ in Q3 in 2019