AGENDA FOR WEBINAR
- What is an IT Asset?
- Life cycle of an IT Asset
- Service requests and IT Assets
- Receipts
- Inventory management
- Management - stolen/lost assets, EOL of an Asset, Leased/owned assets
- Disposal of IT Assets - Environmental aspects
IT is the backbone for every organization and infrastructure forms a key area that has to be managed properly for the organization to get a return on investment on IT. In simple terms, Asset Management is about managing assets, their lifecycle, costs, and terms to optimize/minimize costs while mitigating risk. Typically, from a high-level data perspective, the focus is on the key identifiers, lifecycle, ownership, owners and associated organizational information, costs, and terms. Hurry up and book your seat now!
Ms. Sharada Prasadita is an ITSM evangelist, independently working on implementing projects, working with Customers to ensure enhanced CSAT. Implementation of processes and ensuring they are in-sync with the Tools. Executing the processes to ensure the organisations walk the talk. Setting up SMOs and training the Process owners and ensuring they are measured in well defined KPIs. In the past, she has worked as an Independent Consultant with CtrlS towards Service Improvement at an Organization Level. Helped organisations improve their Service Delivery, design, improve/implement ITIL processes and ITSM based Service Delivery, implement SIAM and end-to-end Asset Management process. Help sync-up the processes with the Tools and train and hand hold employees till the processes are assimilated and become part of the DNA
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