Kevin Holland is the Global Speaker & Chief Examiner for the EXIN SIAM certification scheme. He is passionate about developing and sharing best practice in IT service management, especially SIAM. I am proud to be supporting EXIN in the development and promotion of the SIAM certification scheme. The scheme is helping organizations to get the most from their investment in SIAM and is driving consistency and quality across the supply chains”, said Kevin. Kevin has worked in IT for over 35 years and has experience in delivering results in the design, management, and improvement of the delivery of IT services, with a specialist in Service Integration and SIAM. He has in-depth experience in a wide variety of challenging and demanding industry sectors and companies, private and public, large and small. With hands-on skills in the introduction, management and improvement in all aspects of IT service management, he has been a key driver in moving organizations forwards using principles and tools such as ITIL, ISO 20000, CMM, Prince 2, lean manufacturing, and ISO 27001