When multiple people are involved in business activities - coordination and collaboration are crucial. Because organizations are usually hierarchical, direction is often provided from the top down. Unless the objectives and actions of different groups are planned and aligned, their desired outcomes will likely not be achieved. Even if they are achieved, poor coordination usually results in missteps, restarts, and rework.
Direct, Plan and Improve is part of the ITIL 4 suite, the latest evolution of the most widely adopted guidance for ITSM. Its audience is those with a foundational knowledge of the ITIL 4 guidance who aim to develop their understanding of essential principles and techniques.
Note: Appearing for the certification exams is mandatory and exam will happen on training day.
After the completion of the course, the participants would be able to:
Deliverables of this program include:
If open batch schedule doesn't suit you, other training options offered by NovelVista are as follows:
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Mr Vikas Sharma is Accredited by Peoplecert & Axelos to deliver ITIL® 4 Strategist Direct, Plan & Improve training.
He is globally recognized ITSM professional with 16+ years experience.
1.1 Understand the following key terms
1.2 Understand the differences between the following key concepts
Vision and Mission
1.3 Understand the concepts of Value, Outcomes, Costs & Risks and their relationships to direction, planning & improvement
2.1 Identify the scope of control and within this
4.1 Know how to use the ITIL continual improvement model to improve the service value system or any part of the SVS
4.2 Know how to identify assessment objectives, outputs, requirements and criteria
4.3 Know how to select an appropriate assessment method for a
particular situation
4.4 Know how to define and prioritize the desired outcomes of an
improvement
4.5 Know how to build, justify and advocate for a business case
4.6 Know how to conduct:
5.1 Understand the nature, scope and potential benefits of organizational change management
5.2 Know how to use the key principles and methods of Communication & OCM:
5.3 Know how to establish effective interfaces across the value chain
6.1 Know how to define indicators and metrics to support objectives
7.1 Understand the differences between value streams and practices and how those differences impact direction, planning and improvement
7.2 Know how to select and use the appropriate methods and techniques to direct, plan and improve value streams and practices.
ITIL® 4 Strategist Direct, Plan & Improve course will give the learner an understanding of how to build and run an organization in a continuous improvement cycle by using various best-practices and proven process models.
The learning outcome will be as follows:
This ITIL4 Strategist Direct, Plan & Improve Certification focuses on experiential learning. The material of this course is divided into 60-90 minutes of interactive sessions.
Not only this, if you are participating, expect yourself to get indulged with interesting group activities. By this, you will get a chance to put the theory into action.
This training will be nothing like any ordinary training you imagine. We follow a vast range of creative methodology which will allow you to wrack your grey matter and boost your energy up to participate.
The key features of our training program would be:
The learner/professionals must have passed the ITIL 4 Foundation examination. In addition, the candidate must have attended an accredited training course for this module (the recommended duration for this training is 18 hours including the examination).
Classroom training led by highly professional instructors, with 12+ years of industry experience and trained more than 5000 professionals with the help of high quality, tech-enabled learning laboratories is exactly what you need to fasten your pace in the corporate ladder. ITIL Foundation training will be delivered using accredited training material.
7.2 Know how to select and use the appropriate methods and techniques to direct, plan and improve value streams and practices.
NovelVista has trained and certified professionals from all major organizations. Some of them are..
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This was a very immersive and interesting course from NovelVista a lot of self-learning to be done on your own to really understand and put together into practice the technology into your own course and workflow.
It was truly an amazing learning session. I did have my apprehensions before signing up, but trainer made me feel so comfortable from the time we started the session till the very end of it.Thanks for this amazing experience.
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Of Course! How else will you go through the topics you heard about then? We provide hard and soft copies of the entire study material to you right after the training session!
ITIL Strategist Direct, Plan & Improve certification is valid for a lifetime. You don’t have to renew it again and again.
We provide practice tests for the ITIL Strategist Direct, Plan & Improve course as well as Q&A sessions and interactive group discussions.
The amount we take is for the training and certification both. You won’t have to pay twice for one course at NovelVista.
If you are stuck or in another city or not being able to make it to our classroom for any reason, you can attend our virtual training sessions from home and appear for ITIL Strategist Direct, Plan & Improve Certification Exam afterward.
We keep arranging lucrative discounts for our previous participants. Drop a query regarding this and one of our executives will inform you regarding this right away!
* Your personal details are for internal use only and will remain confidential.
As an Accredited Training Partner, We have gained recognition over the years in professional training certification in the IT industry such as ISO, PRINCE2, DevOps, PMP, Six Sigma, ITIL, and many other leading courses.
We always conduct training on accredited courseware so our participants will learn the industry required skill.
We have the best industry trainers/instructors with having more than 20 years of experience in the respective fields
We believe in practical learning because it will help learners to clear the interview and use your knowledge in the organization.
As we conduct multiple mock tests, exam-oriented training our learners always are able to clear the certification exam in 1st attempt.
For any queries please share your contact details and the team will reach out to you soon.
When it comes to ITIL® 4 Strategist Direct, Plan & Improve training, we focus mostly on explaining the entire ITIL Framework to you through experiential learning. Since the ITIL framework is mainly designed to help businesses in managing risks, strengthening customer relations, establishing cost-effective practices and building stable IT environments for growth, scale and change, working with ITIL framework needs practical knowledge more than theory based ones. Hence, our expert trainers have created an amazing ITIL® 4 Strategist Direct, Plan & Improve training delivery method that provides you with a blended learning enriched with theory and practical knowledge.