ISO/IEC 20000 is an international standard that allows organizations to demonstrate excellence and prove best practices in IT Service Management (ITSM).
The standard allows IT service provider organizations to achieve conformance to a service management system which requires them to continually improve their delivery of IT services. ISO/IEC 20000 was first released in 2005 and is now at its second edition. It aligns to the IT infrastructure library (ITIL) best-practice framework.
The adoption of ISO 20000 has grown rapidly in the international arena for both internal and external IT service providers and it has become a competitive differentiator for delivery of IT services.
After the completion of the course, the participants would be able to:
Deliverables of this program include:
If open batch schedule doesn't suit you, other training options offered by NovelVista are as follows:
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ISO/IEC 20000 is aimed at project managers and aspiring project managers. It is also relevant to other key staff involved in the design, development and delivery of projects, including: Project Board members (e.g. Senior Responsible Owners), Team Managers (e.g. Product Delivery Managers), Project Assurance (e.g. Business Change Analysts), Project Support (e.g. Project and Program Office personnel) and operational line managers/staff.
The ISO/IEC 20000 Certificate is also a prerequisite for individuals wishing to achieve the MSP Practitioner Qualification.
Some of the major benefits are:
This ISO/IEC 20000 Certification focuses on experiential learning. The material of this course is divided into 60-90 minutes of interactive sessions.
Not only this, if you are participating, expect yourself to get indulged with interesting group activities. By this, you will get a chance to put the theory into action.
This training will be nothing like any ordinary training you imagine. We follow a vast range of creative methodology which will allow you to wrack your grey matter and boost your energy to participate.
The key features of our training program would be:
A lot depends on your professional background, experience, the speed at which you understand ITIL and the interest you have in IT processes.
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This was a very immersive and interesting course from NovelVista a lot of self-learning to be done on your own to really understand and put together into practice the technology into your own course and workflow.
It was truly an amazing learning session. I did have my apprehensions before signing up, but trainer made me feel so comfortable from the time we started the session till the very end of it.Thanks for this amazing experience.
Of Course! How else will you go through the topics you heard about then? We provide hard and soft copies of the entire study material to you right after the training session!
ITSM-ISO/IEC 20000 Foundation certification is valid for a lifetime. You don?t have to renew it again and again.
We provide practice tests for the ITSM-ISO/IEC 20000 Foundation course as well as Q&A sessions and interactive group discussions.
The amount we take is for the training and certification both. You won?t have to pay twice for one course at NovelVista.
If you are stuck or in another city or not being able to make it to our classroom for any reason, you can attend our virtual training sessions from home and appear for ITSM-ISO/IEC 20000 Foundation Certification Exam afterward.
We keep arranging lucrative discounts for our previous participants. Drop a query regarding this and one of our executives will inform you regarding this right away!
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As an Accredited Training Partner, We have gained recognition over the years in professional training certification in the IT industry such as ISO, PRINCE2, DevOps, PMP, Six Sigma, ITIL, and many other leading courses.
We always conduct training on accredited courseware so our participants will learn the industry required skill.
We have the best industry trainers/instructors with having more than 20 years of experience in the respective fields
We believe in practical learning because it will help learners to clear the interview and use your knowledge in the organization.
As we conduct multiple mock tests, exam-oriented training our learners always are able to clear the certification exam in 1st attempt.
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When it comes to ITSM 20000 Foundation training, we focus mostly on explaining the entire ISO 20000 Framework to you through experiential learning. Since the ISO 20000 framework is mainly designed to help businesses in managing risks, strengthening security, establishing cost-effective practices and building stable IT environments for growth, scale and change, working with ITSM 20000 framework needs practical knowledge more than theory based ones. Hence, our expert trainers have created an amazing ISO/IEC 20000 Foundation training delivery method that provides you with a blended learning enriched with theory and practical knowledge.